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Conditions of Use

Last updated: March 15, 2021


Welcome! VZS LLC, dba RookieUSA, and/or its affiliates (collectively, “Rookie USA”) provide website features, products and services to you when you visit or shop at RookieUSA.com, or use other Rookie USA services, websites or mobile applications (collectively with RookieUSA.com, "Rookie USA Services") – all of which are subject to these Conditions of Use. We reserve the right to modify these Conditions of Use at any time and without notice to you. By visiting RookieUSA.com or using other Rookie USA Services, you agree to these Conditions of Use. Please read them carefully.


We may offer other Rookie USA Services, and sometimes additional terms may apply. When you use a Rookie USA Service (for example, a Rookie USA mobile application) you also will be subject to the guidelines, terms and agreements applicable to that particular Rookie USA Service ("Service Terms"). If any Service Terms are inconsistent with these Conditions of Use, the Service Terms will control.


LICENSE AND ACCESS

Subject to your full compliance with these Conditions of Use and any applicable Service Terms, Rookie USA grants you a limited, non-exclusive, non-transferable, non-sublicensable and fully revocable license to access and make personal, non-commercial use of the Rookie USA Services. For RookieUSA.com specifically, the license to access RookieUSA.com is solely for the purpose of shopping for items for personal use sold on RookieUSA.com and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance and in our sole discretion. The license granted herein does not include: any resale or commercial use of any Rookie USA Service, or its contents; any collection or use of any product listings, descriptions, images, or prices; any derivative use of any Rookie USA Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots (bots), or similar data gathering and extraction tools.


All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Rookie USA or its licensors, suppliers, publishers, rightsholders, or other content providers. No Rookie USA Service, nor any part of any Rookie USA Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Rookie USA. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Rookie USA or its licensors without express written consent. You may not use any meta tags or any other "hidden text" utilizing Rookie USA’s name or trademarks without the express written consent of Rookie USA or its licensors. Rookie USA reserves the right to refuse service, terminate accounts, and/or cancel orders in our sole discretion, including, without limitation, if we believe that customer conduct violates these Conditions of Use, applicable law, or is harmful to our interests. In other words, you may not misuse Rookie USA Services.


INTERNATIONAL ACCESS; SANCTIONS & EXPORT POLICY

Rookie USA Services may be accessible from countries other than the United States and its territories and may contain products or references to products or services that are not available outside of the United States or its territories. Any such access or reference does not imply that such products or services will be made available outside the United States or its territories. If you access and use Rookie USA Services outside the United States or its territories, you are responsible for complying with all applicable laws and regulations.

You may not use any Rookie USA Services if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Rookie USA Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Rookie USA software), technology, and services.


REVIEWS AND COMMENTS

If allowed by Rookie USA, you may, as applicable, post reviews, comments, photos, videos, and other content; and submit suggestions, ideas, comments, questions, or other material or information (collectively, "Content"), so long as the Content complies with any Rookie USA community guidelines and is not otherwise illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable.


If you do post or submit Content, and unless we indicate otherwise, you grant Rookie USA a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such Content throughout the world in any media. You also grant Rookie USA and sublicensees the right to use the name that you submit in connection with such Content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the Content that you submit; that the Content is accurate and will not cause injury to any person or entity; and that you will indemnify Rookie USA for all claims resulting from Content you supply. Rookie USA has the right but not the obligation to monitor, edit or remove any activity or Content. Rookie USA takes no responsibility and assumes no liability for any Content posted by you or any third party and may not review posted Content.


YOUR ACCOUNT

You may need your own Rookie USA account to use certain Rookie USA Services, and you may be required to be logged in to the account. You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your account, and you agree to accept responsibility for all activities that occur under your account or password. You shall immediately notify us of any actual or suspected unauthorized use of your password or Rookie USA account. We have no obligation to investigate the authorization or source of any such access or use of Rookie USA Services. Rookie USA does not sell products or services to children, but we do sell them to adults, who can purchase with a credit card or other permitted payment method. If you are under 18, you may use the Rookie USA Services only with involvement and permission of a parent or guardian. Rookie USA reserves the right to refuse service, terminate accounts, terminate your rights to use Rookie USA Services, remove or edit content, or cancel orders in its sole discretion.


ELECTRONIC COMMUNICATIONS

When you use Rookie USA Services, or send e-mails, text messages, and other communications from your desktop or mobile device to us, you may be communicating with us electronically. You consent to receive communications (including marketing communications, unless you have opted-out where applicable) from us electronically, such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Rookie USA Services. You agree that all notices, disclosures, agreements, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.


COPYRIGHT & TRADEMARKS

All content included in or made available through any Rookie USA Service, such as text, graphics, logos, button icons, images, audio, video, and software is the property of Rookie USA or its content suppliers; and the compilation of all content included in or made available through any Rookie USA Service is the exclusive property of Rookie USA and is protected by United States and international copyright laws, as applicable. In addition, graphics, logos, page headers, button icons, scripts, and service names included in or made available through any Rookie USA Service are trademarks or trade dress of Rookie USA or its licensors in the U.S. and other countries. The use of any of our intellectual property without our express written consent is strictly prohibited. Rookie USA’s trademarks, trade dress and other intellectual property may not be used in connection with any product or service that is not Rookie USA, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Rookie USA. All other trademarks not owned by Rookie USA that appear in any Rookie USA Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Rookie USA. You may not use any of our trademarks or service marks in meta tags without our prior explicit consent.


INFRINGEMENT COMPLAINTS

We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our copyright agent the written information specified below. Please note that this procedure is exclusively for notifying us and our affiliates that your copyrighted material has been infringed.

• An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

• A description of the copyrighted work that you claim has been infringed upon;

• A description of where the material that you claim is infringing is located on the site;

• Your address, telephone number, and e-mail address;

• A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

• A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.


Our Copyright Agent for notice of claims of copyright infringement on its site is the Legal Department:


VZS LLC

Attn: Legal Department

400 S. 4th Street, Suite 500

Las Vegas, NV 89101

Email: infringement@vzsllc.com




PRIVACY

Please review our Privacy Notice, which explains our practices and also governs your use of Rookie USA Services. Our Privacy Notice is available here.


RISK OF LOSS, RETURNS/REFUNDS & TITLE

The risk of loss and title for items purchased by you from Rookie USA pass to you upon our delivery of the items to the carrier. Conversely, we do not take title to returned items until the item is received at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, we do not take title to the refunded item. You are responsible for reviewing the contents of your returns prior to shipment back to us. We are not responsible for any additional items that might accompany your returned items. Any such items are subject to destruction, and we have no obligation to return them to you. For more information about refunds and returns, please see our Return Policy.


PRODUCT DESCRIPTIONS; TYPOGRAPHICAL ERRORS; SITE CONTENT

Rookie USA attempts to be as accurate as possible. However, Rookie USA does not warrant that product descriptions or other content of any Rookie USA Service is 100% accurate, complete, reliable, current, or error-free. If a product offered by Rookie USA is not as described, your sole remedy against us is to return it in unused condition and request a refund for such item. If any other Rookie USA Service is not as described, your sole remedy against us is to request a refund for such Rookie USA Service.


In the event a product or service is listed at an incorrect price or with incorrect information (due to typographical error or error in pricing or product information received from our suppliers), we shall have the right to refuse or cancel any orders placed for such product or service. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the charge.


Content provided on Rookie USA.com is solely for informational purposes. It is your sole responsibility to consult a licensed physician or qualified health care professional for advice, diagnosis, and/or treatment of any health related condition or before engaging in any physical activity using our products or services. User submissions or opinions expressed on Rookie USA Services are that of the individual expressing such submission or opinion and may not reflect our opinions. Product representations expressed on Rookie USA.com are that of the vendor and are not made by us, unless otherwise noted.


Our websites may contain links or ads to other sites that are owned and operated by third parties. You acknowledge that we are not responsible for the operation of, or content located on or through, any such site, and the inclusion of third party sites does not imply endorsement by Rookie USA.


TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate or revoke any or all of your permissions granted under these Conditions of Use. Upon such termination or revocation, you shall immediately cease all access to and use of all Rookie USA Services, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of Rookie USA.com or any other Rookie USA website in whole or in part. Any termination of these Conditions of Use shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.


DISCLAIMER AND LIMITATION OF LIABILITY

ROOKIE USA SERVICES AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ROOKIE USA SERVICES ARE PROVIDED BY ROOKIE USA ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. ROOKIE USA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF ROOKIE USA SERVICES, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ROOKIE USA SERVICES, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF ROOKIE USA SERVICES IS AT YOUR SOLE RISK.


TO THE FULL EXTENT PERMISSIBLE BY LAW, ROOKIE USA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, DATA ACCURACY, DATA SECURITY, AND IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ROOKIE USA.COM MAY INCLUDE INACCURACIES, MISTAKES OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR FREE. ROOKIE USA DOES NOT WARRANT THAT ROOKIE USA SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ROOKIE USA SERVICES, ROOKIE USA’S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM ROOKIE USA ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TO THE FULL EXTENT PERMISSIBLE BY LAW, ROOKIE USA WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY ROOKIE USA SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY ROOKIE USA SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.


TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AMOUNT YOU PAID US FOR THE APPLICABLE PRODUCT OR SERVICE.


DISPUTES, REMEDIES & APPLICABLE LAW

Any dispute or claim relating in any way to your use of any Rookie USA Service, or to any products or services sold or distributed by Rookie USA or through Rookie USA.com or any other Rookie USA website will be resolved by binding arbitration, rather than in court. You agree that the Federal Arbitration Act, applicable federal law, and the laws of the state of New York (without regard to principles of conflict of laws), will govern these Conditions of Use and any dispute of any sort that might arise between you and Rookie USA.


There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Conditions of Use as a court would.


To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent CSC Services of Nevada, Inc., 2215-B Renaissance Drive, Las Vegas, Nevada 89119. The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. The AAA's rules will govern payment of all filing, administration and arbitrator fees. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in New York County, New York or at another mutually agreed location.


You and Rookie USA both agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration you and Rookie USA each respectively waive any right to a jury trial. You and Rookie USA also both agree that either of us may bring suit in court to enjoin infringement or other misuse of intellectual property rights.


MODIFICATION & SEVERABILITY

We reserve the right to make changes to our websites, policies, Service Terms, and these Conditions of Use at any time and without notice to you. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.



OUR ADDRESS

VZS LLC, 400 S. 4th Street, Suite 500, Las Vegas, NV 89101